Android 8 (“Oreo”)

1. Open the “Settings” of your device.
2. Choose “Storage & memory”.
3. Next to “Smart cleaner”, if the switch is turned off, i.e. with its knob or handle at the left, there’s nothing left for you to do. Otherwise, proceed with the next step.
4. At the top right, tap on (three dots) to open the expanded menu.
5. Choose “Advanced”.
6. Add “adidas Running” to the “Whitelist”.
7. Leave by pressing (“Home”) at the bottom of your device.
8. Open “adidas Running” on your device.
9. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Battery” or “Power management”.
3. Choose “Stamina mode”.
4. At the top, make sure that the switch is turned off, i.e. with its knob or handle at the left.
5. Next to “Extended standby”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
6. Next to “Extended usage”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
7. Next to “Stamina clock”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
8. Tap on “Apps active in standby”.
9. If “adidas Running” is already in the list, there’s nothing left for you to do. Otherwise, proceed with the next step.
10. At the top, tap on “Add applications”.
11. Find “adidas Running” in the list of apps.
12. Next to “adidas Running”, put a checkmark into the checkbox.
13. At the bottom, tap on “Done”.
14. Leave by pressing (“Home”) at the bottom of your device.
15. Open “adidas Running” on your device.
16. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Battery” or “Power management”.
3. Choose “Stamina mode”.
4. Select “Never”.
5. Leave by pressing (“Home”) at the bottom of your device.
6. Open “adidas Running” on your device.
7. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Battery” or “Power management”.
3. Choose “Ultra Stamina mode”.
4. At the top, make sure that the switch is turned off, i.e. with its knob or handle at the left.
5. Leave by pressing (“Home”) at the bottom of your device.
6. Open “adidas Running” on your device.
7. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Stamina mode”.
3. At the top, if the switch is turned off, i.e. with its knob or handle at the left, there’s nothing left for you to do. Otherwise, proceed with the next step.
4. Below “Apps active in standby”, if “adidas Running” is already in the list, there’s nothing left for you to do. Otherwise, proceed with the next step.
5. Tap on “Add applications”.
6. Find “adidas Running” in the list of apps.
7. Next to “adidas Running”, put a checkmark into the checkbox.
8. At the bottom, tap on “Done”.
9. Leave by pressing (“Home”) at the bottom of your device.
10. Open “adidas Running” on your device.
11. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Battery” or “Power management”.
3. At the top right, tap on (three dots) to open the expanded menu.
4. Choose “Battery optimization”.
5. In the “Not optimized” section, if “adidas Running” is in the list, there’s nothing left for you to do. Otherwise, proceed with the next step.
6. Switch to the “All others” section.
7. Find “adidas Running” in the list of apps.
8. Next to “adidas Running”, make sure that there is a checkmark in the checkbox.
9. Leave by pressing (“Home”) at the bottom of your device.
10. Open “adidas Running” on your device.
11. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Battery” or “Power management”.
3. At the top right, tap on (three dots) to open the expanded menu.
4. Choose “Power-saving exceptions”.
5. At the top, select “Apps”.
6. Find “adidas Running” in the list of apps.
7. Next to “adidas Running”, make sure that there is a checkmark in the checkbox.
8. Leave by pressing (“Home”) at the bottom of your device.
9. Open “adidas Running” on your device.
10. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Network & Internet”.
3. Choose “Data usage”.
4. Choose “Data saver”.
5. Make sure that the switch is turned off, i.e. with its knob or handle at the left.
6. Choose “Unrestricted data access”.
7. Add “adidas Running”.
8. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Apps & notifications”.
3. Tap on “See all … apps”.
4. Choose “adidas Running” from the list of apps.
5. Choose “App notifications”.
6. At the top, make sure that the switch is turned on, i.e. with its knob or handle at the right.
7. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Users & accounts”.
3. Next to “Automatically sync data”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
4. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Apps & notifications”.
3. Tap on “See all … apps”.
4. Choose “adidas Running” from the list of apps.
5. Choose “Permissions”.
6. Make sure that all switches are turned on, i.e. with their knobs or handles at the right, unless you have any specific objections.
7. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Battery”.
3. At the top right, tap on (three dots) to open the expanded menu.
4. Choose “Battery optimization”.
5. In the drop-down list at the top, switch from “Not optimized” to “All apps”.
6. Choose “adidas Running” from the list of apps.
7. Switch from “Optimize” to “Don’t optimize”.
8. Tap on “Done”.
9. Leave by pressing (“Home”) at the bottom of your device.
10. Open “adidas Running” on your device.
11. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Battery”.
3. Next to “Battery saver”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
4. Leave by pressing (“Home”) at the bottom of your device.
5. Open “adidas Running” on your device.
6. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Network & Internet”.
3. Choose “Data usage”.
4. Tap on “Data saver”.
5. At the top, make sure that the switch is turned off, i.e. with its knob or handle at the left.
6. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. There are many apps on the app store which claim to boost performance, free up space, save battery, or optimize the RAM of your device. However, these apps interfere with other apps, like “adidas Running”, and prevent them from working correctly.
2. If you have any app like “Clean Master”, “Security Master”, “Task Manager”, “Phone Cleaner”, “Super Cleaner”, “Power Clean”, “DU Cleaner”, “DU Speed Booster”, “CCleaner”, “AVG Cleaner”, “Avast Cleanup” or “Norton Clean”, check that it doesn’t block or terminate “adidas Running”.
3. If unsure, consider uninstalling the app claiming to “clean” or “boost” your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. If you’ve made any changes based on the advice above and you’ve adjusted the settings of your device, proceed with the next step. Otherwise, there’s nothing left for you to do.
2. Restart your device once. You can either choose the “Restart” option directly, if available, or turn off your device, wait a few seconds, and then turn it on again manually.
3. Open “adidas Running” once on your device – by tapping on “adidas Running” on your home screen or in the list of all apps.
4. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No